It's simple! For every £1 you spend at Prestige Flowers, you'll earn 1 Petal Point. These points accumulate in your account, bringing you closer to exclusive rewards. When you've earned enough points for a reward, you can claim it as a credit balance to use on your future orders.

You automatically earn Petal Points every time you make a purchase on the Prestige Flowers website. Just ensure you're logged into your account when placing your order. For every £1 you spend, you'll receive 1 Petal Point.

Once you've accumulated enough Petal Points for a reward, you'll see the option to claim your voucher in your account dashboard. Simply click to claim your reward, and the corresponding credit will be instantly added to your account balance.

Your rewards are added as a credit balance to your account, not automatically applied. When you're ready to make a purchase, proceed to the checkout. You'll see an option to apply your available credit balance from your Petal Points rewards to your order total.

As your Petal Points grow, so do your rewards! You can claim vouchers at different point milestones. Our top reward is reached when you accumulate 1200 Petal Points, which can be claimed for a £35 voucher.

No, your points do not reset every time you claim a reward. Your Petal Points continue to accumulate. When you claim a specific reward (like the £5 voucher for 50 points), that particular reward becomes inactive. Your total accumulated points remain, allowing you to work towards higher tiers or claim the next reward.

When you reach 1200 Petal Points and claim your £35 voucher, 1200 points will be deducted from your total. This effectively resets your points balance for the highest reward tier. Any points you've earned above the 1200 points required for this final reward will remain in your account, and you can then start building up your Petal Points all over again towards your next set of rewards!

No, all active accounts are opted in.

Should our service fall short of expectations the points given for your specific order will remain, however should you cancel your order, through no fault of Prestige Flowers/Hampers the Prestige Points earned will be removed. Points being added or removed is at the discretion of our customer service team who will make decisions on an individual case basis.

As Prestige Points have no monetary value, any points earned will be lost.

Yes - you can accumulate your points, however only 1200 points can be redeemed as a maximum at one time.